NetBet is an online sports betting and casino operator which also offers an online sportsbook, online casino, online poker, and a live casino. They are owned by NetBet Enterprises Ltd. The company operates in several markets, including the UK, Germany, Ireland, and trades in English, German, Japanese, Spanish, Italian, French, Greek, Romanian, Portuguese, and Finnish. NetBet has offices in the UK, France, Romania, and the U.S, currently has 500+ employees and is headquartered in Malta. They are licensed by the UK Gambling Commission and also hold licenses in Ireland, Nigeria, Mexico, and Greece. Online casinos in Italy and France also run under the name and brand of NetBet Enterprises. NetBet also obtained a license to operate in Romania in 2015. Previously named Cosmo Gaming Company and incorporated in 2006 they changed their name to NetBet in 2017. They are one of the emerging online operators in a very competitive marketplace at the moment, trying to attract customers with a very impressive mobile app.
Sports markets available
NetBet might not yet be a household name in terms of the more established bookmakers in the industry, but this up-and-coming online operator offers a decent range of markets, submarkets, and in-play options. All the popular sports are covered such as football, golf, tennis and of course horse racing. Some international markets are also offered such as American football, basketball, and unique sporting events such as the Olympics. There are also virtual sports markets and eSports although you won’t find these markets as prolific as some of the bigger operators.
Range of racing markets available
NetBet offers the expected array of UK & Irish racing markets and also a small spattering of international racing too. It has to be said though, that there isn’t quite enough to tempt the professional here, rather leaning more towards the casual racing punter or those looking to place a special racing event wager such as The Grand National or Royal Ascot. They have all the usual early prices on UK racing that would definitely be of interest to Beth.bet subscribers, although there are far less match bets, offers, enhanced places or BOG that would make them a more attractive proposition.
Price competitiveness & Special Offers
The odds offered are not as sharp here as they could be, particularly when looking at the stiff competition offered on horse racing across the industry. The pro punter wouldn’t find much here to tempt them with automated pricing pretty much driven directly by the betting exchanges. The odds are average on an overall basis when you compare them with the other big names, and there are not many views at all being taken on the early prices. But if you use betting strategies that work, these odds get much better and might be inviting to new Beth.bet punters who are just getting started. Although NetBet offers a number of really good odds boosts and promotions across the sportsbook it isn’t really directed at the racing punter – instead focusing on their stronger markets. The promotions are featured on a dedicated page and we like the un-gimmicky approach, but they fall way behind the competition again here. NetBet offers all of its existing customers ‘Betplus’, which is a football promotion which will provide bigger odds-on selected events throughout the week. These are for pre-match selections but the odds on both teams to score and over/under a certain number of goals may be boosted. Acca refund is another offer that NetBet runs throughout for both new and existing customers but disappointingly only covers a few sports – and not racing. It will have to expand the offering here to stay competitive. The sign-up offer is £30 free bets or spins which is a decent incentive.
Website, mobile & app, Account & ease of use
NetBet is available both via desktop and mobile app which is both simple and easy to navigate. Both also have a sleek, modern design with all the features you would expect. Finding bet slip information following account sign-up is easy and there is an excellent help centre with easy-to-follow sub-sections. The most popular sports are located along the left navigation. The loading time is good, although we find the app to be a little glitchy from time-to-time. NetBet also gives the punter the option to look at statistics for all sports on its website, an in-depth feature that gives it an advantage over other bookies.
Account limitations, accepted stakes & transactions
The minimum bet is £0.07 which means you can bet with low risk while you’re just getting started. There is no betting maximum with NetBet. If you want to have opposite betting odds on every sport that they provide, the odds offered are of limited appeal. There are numerous payment options available for NetBet UK like using bank cards like VISA, the AstroPay card, Webmoney and eWallets such as PayPal, Skrill and more. For most payment options, the processing time for deposits is instant and NetBet safely adds the money to your account. There are no fees applied. The minimum deposit amount is £10 which is quite decent. The maximum limit for Visa is £900 and for EcoPayz is around £10,000. For bank wire, there is no minimum or maximum limit. In the case of withdrawals, you can withdraw your money using VISA within 4-8 days. Similarly, NetBet ensures payments are safe and efficient and different limits are applicable depending on the method required and there are also variable payment timelines. You can also withdraw using Bitcoin. This takes around 2-4 days and has a maximum limit of £500. The max amount you can withdraw overall is £100,000. Fees of about 1.5% will be charged if withdrawal is equal to or more than £500. This demonstrates that NetBet safely lets you withdraw your cash with ease.
NetBet is licensed by the UK Gambling Commission and also holds licenses in Ireland, Nigeria, Mexico, and Greece and are regulated accordingly. They are a trustworthy and reputable firm and punters can be reassured that they can play safe with them. Payment portals are secure both web and app with security is further enhanced by high-end encryption, and fraud detection and security are further enhanced by high-end encryption, and fraud detection.
Having good, reliable customer service available for punters is essential for any operator, to ensure that any problem is quickly solved and to maintain their reputation in the industry. NetBet scores highly here because the customer helpline platform is available 24/7, and it would take a maximum of 30 minutes for you to get a reply for your inquiry. Customer service at NetBet is in the form of live chat, contact form, telephone, and even fax and more recently WhatsApp. In addition, NetBet’s multilingual access comes into play as customer service is available in multiple languages (which is far superior to some of the more established operators). The help centre on the website is clear and easy to locate depending on the nature of your query, and overall NetBet is exceptionally good with customer facing issues.
NetBet has a lot of room to grow and is a relative newcomer to the sportsbook side of their offering, with their roots being firmly established in the casino side of the business. As yet the racing markets are pretty limited with little to tempt the more professional punter, with automated pricing pretty dominant and uncompetitive when compared with bigger rivals like Bet 365. They will need to dig into the markets more and offer more competitive odds in racing to have appeal in this area. Put simply there are many others who offer better purely in terms of horse racing. Although there are a number of promotions and bonuses in other sports, again this fails to translate into horse racing. The web and mobile app, account arena and customer service are all solid and the sign-up offer is decent. One to watch and worth opening an account to check for any evolving offers to come.
For Beth subscribers
Beth gives on average 83 predictions per day for NetBet (based on default settings, which each user can set up based on his/her own strategy and therefore influences the daily number of recommendations).
Over the first 3 months, Beth generated 5636 recommendations with 11.2% average daily profit and £633 Total Beth Profit.
PRO’s – Superb customer service, good web content and decent app. Clear and simple deposit and withdrawal terms.
CON’s – Uncompetitive prices, horse racing auto generated prices that are not competitive and a dearth of offers or incentives to attract racing only players.